1. About Astryón
Astryón ("Astryón", "we", "us", "our") provides an onboarding operating system that helps agencies move new clients from sale to kickoff. The Service includes the astryon.in website, the Astryón web application, the client portal, and any related documentation, updates, and support. You can reach us any time at founder@astryon.in.
2. Eligibility and accounts
To use Astryón you must either be at least 18 years old, or be at least 16 years old and have a parent or legal guardian who owns the account and accepts these Terms on your behalf. If you are under 18, your account must be owned and managed by your elder brother or legal guardian, who is the legal owner of the workspace and the subscriber. You must also be legally able to enter into a binding contract (directly or through your guardian) and not be barred from receiving the Service under applicable law. When you create an account you agree to provide accurate information, keep your credentials secure, and take responsibility for everything that happens under your account.
If you use Astryón on behalf of an agency, company, or other organization, you represent that you are authorized to bind that organization to these Terms, and "you" will refer both to you personally and to that organization.
3. Workspaces, teammates, and roles
Astryón is organized around workspaces. The person who creates a workspace becomes its owner and can invite teammates in the roles Astryón supports (owner, admin, manager, VA, member). Workspace owners are responsible for the actions of their teammates, the accuracy of the data added to the workspace, and for removing access when a teammate leaves.
4. Subscriptions, plans, and free trial
Astryón offers paid subscription plans (currently Pilot, Ace, and Platinum) billed on a monthly basis in Euros. Every paid plan starts with a 14-day free trial; no charge is made during the trial and you may cancel at any time before it ends. If you do not cancel, your card will be charged when the trial period expires and your subscription will renew automatically at the end of each billing period until you cancel.
Plan features, limits, and prices are described on our Pricing page. We may change plans, prices, or limits from time to time; existing paid subscriptions will not be affected by price changes until the next renewal, and we will give you reasonable advance notice by email or in-app before any material change takes effect.
5. Billing, taxes, and merchant of record
All payments for Astryón subscriptions are processed by Paddle.com Market Limited ("Paddle"), which acts as the merchant of record and reseller of the Service. This means Paddle is responsible for handling the checkout, calculating and remitting applicable taxes and VAT, issuing invoices, and processing refunds and chargebacks on our behalf. By subscribing you also agree to Paddle's buyer terms available at paddle.com. Your bank or card statement may reference Paddle alongside the Astryón brand name.
You are responsible for keeping a valid payment method on file. If a payment fails, we or Paddle may retry the charge, downgrade or suspend your workspace, and eventually terminate the subscription.
6. Cancellation and refunds
You may cancel your subscription at any time from Settings → Billing or by emailing support@astryon.in. Cancellation stops future renewals; your workspace remains active until the end of the current paid period. Refund handling is described in our Refund Policy and, where applicable, executed through Paddle.
7. Your content
You retain all rights in the data, files, templates, notes, and other content that you or your teammates and clients upload to Astryón ("Your Content"). You grant Astryón a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, and process Your Content solely as needed to provide, secure, and improve the Service, including sharing it with the sub-processors listed in our Privacy Policy.
You are responsible for making sure you have the rights necessary to upload Your Content and to share it with the teammates and clients you invite into your workspace.
8. Acceptable use
When using Astryón you agree not to:
- Upload unlawful, infringing, defamatory, deceptive, or harmful content;
- Use the Service to spam, harass, phish, or deceive your clients or other users;
- Attempt to probe, scan, penetrate, or reverse engineer the Service, or interfere with its integrity or performance;
- Circumvent plan limits, share seats beyond permitted teammates, or resell the Service without a written agreement with us;
- Use the Service in violation of applicable export controls, sanctions, or other laws.
We may suspend accounts that we reasonably believe violate this section, with notice where the situation allows.
9. Third-party services
Astryón may integrate with or link to third-party services such as Paddle for billing, email delivery providers for transactional email, and infrastructure providers for hosting and storage. Your use of those services is governed by their own terms and privacy policies, and Astryón is not responsible for their content or availability.
10. Availability and changes to the Service
We work hard to keep Astryón fast and available but we do not warrant that the Service will be uninterrupted, error-free, or free from loss of data. We may add, change, or remove features, run maintenance, or set reasonable limits to protect the platform. Where a change materially reduces the functionality you paid for, we will notify you and offer a reasonable alternative.
11. Suspension and termination
You may close your account at any time by emailing support@astryon.in. We may suspend or terminate your account if you materially breach these Terms, if we are required to by law, or if your account creates risk or exposure for Astryón or other users. Upon termination your right to use the Service ends immediately; sections of these Terms that by their nature should survive (including payment obligations, content licenses, disclaimers, and limitation of liability) will continue to apply.
12. Disclaimers
To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability.
13. Limitation of liability
To the maximum extent permitted by law, Astryón will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, even if we have been advised of the possibility of such damages. Our aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amounts you paid to us or to Paddle for the Service in the twelve (12) months before the event giving rise to the claim, or (b) one hundred Euros (€100).
14. Indemnity
You agree to defend, indemnify, and hold Astryón harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, or your breach of these Terms.
15. Governing law and disputes
These Terms are governed by the laws of India, without regard to conflict-of-laws principles. The courts located in the jurisdiction of Astryón's registered office will have exclusive jurisdiction over any dispute arising from or relating to these Terms, except where mandatory consumer protection laws require otherwise.
16. Changes to these Terms
We may update these Terms from time to time. When we make material changes, we will announce them in-app or by email at least 14 days before they take effect. Continuing to use the Service after the changes take effect means you accept the updated Terms.
17. Contact
General questions: support@astryon.in. Legal, privacy, or billing escalations: founder@astryon.in.